Reference

Terms and Conditions That Govern Your Account

These terms set out the rules that apply when you open an account, make deposits through DANA, OVO, or GoPay, and access any service on live678 — availability depends on local law and eligible regions.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension policyGoverning jurisdiction notice

Explore the Lobby Read FAQ

ACCOUNT SECURITY

How We Protect Your Account and Handle Your Data

Your account data is stored with SSL encryption in transit and at rest. We collect only the information needed to verify your identity, process your DANA, OVO, or GoPay transactions, and comply with applicable regulations. We do not sell your personal data to third parties. You can request a copy of the data we hold on your account, ask us to correct inaccurate details, or request account closure by contacting support — each request is handled through a verified identity check before any change is made.

Data Retention

We keep account and transaction records for the period required by applicable law; after that period, data is deleted or anonymised in line with our internal retention schedule.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used; you can manage cookie preferences from your browser settings.

Account Security

Every login triggers an OTP check to your registered number; if you receive an OTP you did not request, change your password immediately and notify support.

Data Requests

To access, correct, or delete your personal data, submit a request through the Help Centre or email support with your account ID and the specific action you need.

What These Terms Cover and How They Apply

live678 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on live678, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — logging in, funding your account wallet via DANA, OVO, or GoPay, placing activity, and requesting a withdrawal.

1
We may update these terms when regulations or platform conditions change; the version published on this page is always the current one, and continued use of your account after an update means you accept the revised terms. Certain services may be restricted depending on where local
2
law permits access — if you are unsure whether a service is available in your region, contact our support team before proceeding. These terms do not override any applicable local consumer protection law. Where a conflict exists between these terms and local law, local law takes
3
precedence. Your account is personal and non-transferable; sharing login credentials or allowing another person to operate your account is a breach of these terms and may result in suspension. Any funds held in your account wallet at the time of suspension remain subject to our verification
4
process before release.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about how a rule was applied to your account, our support team handles terms-related queries directly. Players in Jakarta and Surabaya reach us through the same channels — no separate regional line needed. We aim to respond to formal terms queries within one business day.

Live Chat Open the chat widget from any page on live678 to raise a terms question or account dispute directly with our support team.

Email Support Send a written terms query or formal dispute notice to our support email; keep a copy of your message for your own records.

Account Help Centre The Help Centre inside your account dashboard covers common terms questions, wallet rules, and the steps to request a terms review.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, account rules, and what to do if something is unclear.

Access depends on local law and eligible regions. If the service is available where you are located, you may open an account and use DANA, OVO, or GoPay to fund it.

Funds in your wallet at the time of suspension are held pending a verification review. Our team contacts you through your registered details to complete that process before any release.

Open a dispute through Live Chat or email support with your account ID and the transaction reference. We aim to acknowledge formal disputes within one business day and resolve them promptly.

We may update terms when platform conditions or regulations change. The updated version is published on this page; continued use of your account after the update date means you accept the new terms.

Submit a data access request through the Help Centre or email support with your account ID. We verify your identity first, then provide the data held on your account within the timeframe required by applicable law.

The platform terms apply equally to all three wallets. Each wallet's own transaction limits and clearing rules also apply — check your DANA, OVO, or GoPay app for your current tier limits.

Terms and Conditions That Govern Your Account

How We Protect Your Account and Handle Your Data

Data Retention

Cookie Use

Account Security

Data Requests

How to Reach Us About These Terms

Common Questions About These Terms

01 Can I use live678 if I am in Indonesia?

02 What happens to my account wallet if my account is suspended?

03 How do I dispute a transaction or a terms decision?

04 Can live678 change these terms without notice?

05 How do I request a copy of my personal data?

06 Are these terms different for DANA, OVO, and GoPay deposits?

Related pages